Frequently Asked Questions

Find answers to common questions about our longevity supplements, quality standards, and ordering process.

NMN

What is NMN?

NMN, or nicotinamide mononucleotide, is a vital precursor to NAD+, a molecule crucial for cellular energy production and overall maintenance. As we age, our bodies naturally produce less NAD+, affecting various cellular functions. Supplementing with NMN can help replenish NAD+ levels, potentially benefiting cellular health and vitality. 

This supplement has captured the attention of leading scientists, biohackers, and celebrities worldwide, all seeking to harness its potential anti-ageing and health-optimising effects. 

Prominent figures in the fields of biochemistry and anti-aging research, such as Leonard Guarente, Nir Barzilai, David Sinclair have also explored the implications of NAD+ and NMN in their work, further validating its significance in the scientific community, and it’s commonly used by well known celebrities including Justin Bieber.

What are the benefits of taking NMN?

NMN, a precursor to the vital coenzyme NAD, plays a pivotal role in several cellular processes, including energy metabolism, DNA repair, and gene regulation. As NAD levels diminish with age, contributing to age-related conditions like Alzheimer's and Parkinson's disease, NMN supplementation can potentially elevate NAD levels. 

This may enhance cognitive abilities and slow the progression of age-related decline.

Noticable benefits include:

  • Boosts cellular energy
  • Supports healthy aging and longevity
  • Enhances cognitive function and focus
  • Improves metabolic health and fat metabolism
  • Promotes cardiovascular health and circulation
  • Supports better sleep and recovery
  • Aids cellular repair and DNA protection
  • Increases physical performance and endurance
  • Strengthens immune function
  • Promotes healthier, more youthful-looking skin

What are the benefits of taking TMG with my NMN?

In short, It helps in balancing and optimising the use of these supplements for better results. TMG Betaine, an essential supplement for anyone using NMN or Resveratrol as part of their cognitive and longevity regimen. TMG Betaine, also known as Trimethylglycine, plays a pivotal role in the body's methylation processes, which are crucial for optimal cellular function and DNA repair.

Our TMG Betaine is expertly formulated to complement the effects of NMN, enhancing their benefits while supporting overall cognitive health and well-being. It's particularly beneficial for those looking to maximise the efficacy of their nootropic and longevity supplements.

Where is NAD present in the body?

NAD is mainly present in the blood, as we increase our levels it can then be found in our tissues and muscles. Higher NAD levels lead to better cellular health.

Is NMN vegan, gluten free, GMO-free, and free of nasties?

Absolutely. Our NMN is vegan-friendly, non-GMO, and free from gluten and any undesirable additives, ensuring a pure and clean supplement.

Which foods contain NMN?

Foods such as broccoli, avocados, and almonds contain NMN, but in minimal amounts. To put it in perspective, the NMN content in 500mg of our supplement is equivalent to what you'd find in 25kg of broccoli!

Is your NMN tested for purity and stability?

We guarantee the integrity of our NMN with comprehensive testing, demonstrating 100% purity level through certificates of analysis.

How long until I start seeing results?

Many users report initial cognitive improvements within hours to days of starting Partner In Time's NMN. Over time, the benefits can enhance, with typical progress as follows:

Days 1-15: Enhanced energy, memory, and cognition.

Days 15-60: Noticeable weight loss and improved insulin sensitivity.

Days 60-180: Significant reduction in biological ageing markers.

Can NMN speed up metabolism and assist with weight management?

NMN (nicotinamide mononucleotide) may support metabolism and weight management. It enhances NAD+ levels, which are crucial for energy metabolism and decline with age. This can potentially improve metabolic rate and fat burning processes, aiding in weight management. However, it's essential to combine NMN supplementation with a balanced diet and regular exercise for optimal results. Further research is needed to fully understand NMN's effects on weight management. Always consult a healthcare professional before starting any new supplement regimen.

Can NMN help with diabetes & heart health?

Emerging research indicates NMN's potential in improving insulin sensitivity, particularly in older adults with pre-diabetes symptoms. Additionally, NMN shows promise in supporting heart health.

How should I store my NMN?

To maintain its potency, keep your NMN sealed in its pouch and store it in a refrigerator or a cool place.

Are there any side effects with NMN?

For most individuals, NMN doesn't cause side effects. A small number may experience mild symptoms like nausea or fatigue, often due to a specific gene mutation (MTHFR) affecting the body's processing. This can be easily managed by incorporating our TMG Betaine powder into your daily routine, which helps support the body's natural processes.

Can I take NMN while pregnant or nursing?

The safety of Nicotinamide Mononucleotide (NMN) during pregnancy and nursing has not been thoroughly studied. While NMN is a naturally occurring molecule found in the body and certain foods, no clinical trials have specifically evaluated its effects on pregnant or nursing individuals or their babies.
If you are pregnant, or nursing, it is always best to consult your healthcare professional before starting any supplement, including NMN.

Is NMN like collagen? Can it help with hair/skin/nails?

NMN and collagen are synergistic in their roles. While collagen primarily benefits external aspects like skin health, NMN focuses on internal wellness, enhancing metabolism, DNA repair, cardiovascular health, and muscle function in aging individuals however some consumers report improved skin health with NMN too.

Shipping & Delivery

Where do you ship from?

We ship all Australian orders directly from our Guangdong fulfilment centre via fast, reliable air freight. All parcels are fully tracked from dispatch to delivery.

By producing our products in China and shipping from Guangdong, we’re able to maintain a lean, efficient supply chain keeping costs competitive and delivery times low for you.

How long does it take to ship my order?

Once you place your order you will receive a tracking number by email as soon as your order is dispatched.

We partner with several trusted carriers, including Australia Post, Aramex, Couriers please, DHL and other local couriers, to ensure reliable delivery.

Our processing times are currently 1-2 business days.

Here are the estimated delivery times for standard shipping:

  • Australia/NZ: 4-10 business days
  • Mainland Europe & UK: 5-10 business days
  • America: 4-10 business days
  • Other countries: 5-15 business days

Will my order be tracked?

Yes, you will receive a tracking number upon your order being dispatched.

Managing Your Subscription

How do I log in?

Click the link below to log in:

https://trypartnerintime.com/tools/recurring/get-subscription-access?passwordless=true

Alternatively, from our website:

  • If you are on desktop, click on the 'Subscriber Log In' link in the footer under 'More'
  • If you are on mobile, click the hamburger navigation top left of your screen, then select 'Subscriber Log In'

Can I cancel my subscription at any time?

Yes, absolutely. You can cancel your subscription at any time by logging into your online account or by contacting our customer support team at trypartnerintime@gmail.com

How do I create an account?

If you purchase a subscription, your account will have automatically been created when you checked out.

If you have not purchased or purchased without a subscription, you will not have nor can create an account. The account is specifically for subscribers only.

I's having trouble logging in. What do I do?

Your log in email is the same email you used when purchasing your subscription. If you cannot remember it, simply send an email to our customer support team at trypartnerintime@gmail.com and we'll sort you out.

How do I change my delivery frequency?

Click the link below to log in:

https://trypartnerintime.com/tools/recurring/get-subscription-access?passwordless=true

After logging in, click 'Manage Subscription'

Then click 'Delivery Schedule' and choose between the selected options and click save to confirm

How do I change my order date?

Click the link below to log in:

https://trypartnerintime.com/tools/recurring/get-subscription-access?passwordless=true

After logging in, click 'Manage Subscription'

Click 'Next Charge Date' then select the date you wish to be charged on and click 'Update Next Shipment Date' to confirm.

If you want your order immediately, simply click 'Order Now'.

How do I increase or decrease the quantity on my subscription?

Click the link below to log in:

https://trypartnerintime.com/tools/recurring/get-subscription-access?passwordless=true

After logging in, click 'Manage Subscription'

Click on the 'Product' link and update the quantity

How do I add, remove or swap products on my subscription?

Click the link below to log in:

https://trypartnerintime.com/tools/recurring/get-subscription-access?passwordless=true

After logging in, click 'Manage Subscription'

Click on whichever product you'd like to add, select whether you want a 'once-off' or ongoing 'subscription'.

How do I update my shipping or billing address?

Click the link below to log in:

https://trypartnerintime.com/tools/recurring/get-subscription-access?passwordless=true

After logging in, click 'Manage Subscription'

Click 'Shipping Address' and update your details accordingly

How do I update my payment information?

Click the link below to log in:

https://trypartnerintime.com/tools/recurring/get-subscription-access?passwordless=true

After logging in, click 'Manage Subscription'

Then click 'Payment Method' and follow the prompts.

How do I cancel my subscription?

Click the link below to log in:

https://trypartnerintime.com/tools/recurring/get-subscription-access?passwordless=true

After logging in, click 'Manage Subscription'

Then click 'Cancel Subscription'.

How to Use Partner In Time® Products

Can I take your products with my current medication?

Most likely, yes. The Daily Longevity Blend has no known reactions with medications. That said, as always, consult your doctor before commencing.

Can I mix your products in a smoothie?

Yes, absolutely! We recommend that the smoothie is cold, so that it doesn't disturb the efficacy of the ingredients.

Can I take your products while breastfeeding?

First and foremost, it's always best to consult your doctor before commencing any new supplement whilst breastfeeding and it's always best to err on the side of caution. For that reason, we recommend not taking NMN whilst pregnant or breastfeeding.

That said, when taken at the right doses (under 1,000mg daily), it is unlikely that NMN will cause any adverse effects to your or bub as it is stimulating the production of NAD+, something that the body produces naturally anyway.

There have also been studies using mice demonstrating the that the fetus is healthier after NAD+ supplementation

Payment, Returns & Exchanges

What are my payment options?

Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay.

What is your 30-day money-back guarantee?

We know some things take time, that's why we offer a 30 day trial. If you're not seeing results with Partner In Time® for any reason within 30 days, you can send the product back and receive a full refund on your first order, no questions asked.

I've changed my mind about an order. Can I exchange it?

While we don't offer exchanges, we understand that sometimes a return may be necessary. 

If you wish to return an unopened item, here's how you can do so within 30 days of your purchase:

1) Email us at contact@partnerintime.com with your order number and return details.

2) A $10 shipping fee applies for returns. We'll send a payment link for convenience.

3) Once the fee is paid, we'll send a return label. Ship the unopened item back to us in its original condition.

4) Once your return arrives at our warehouse, typically within 2-3 weeks, we will immediately process your refund.

I'd like a refund. How do I get one?

Simply send an email to trypartnerintime@gmail.com and we'll get it sorted within 24 hours.